Privacy Policy – FC Air Con & Refrigeration
At FC Air Con & Refrigeration, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or use our services. By accessing our platform, you consent to the terms of this policy. We are dedicated to ensuring transparency and security while providing you with top-quality air conditioning and refrigeration solutions.
Information We Collect
To deliver seamless services, we collect essential personal details such as your name, phone number, email, and address. Additionally, we may gather billing and payment information, service-related details regarding your air conditioning or refrigeration units, and records of your interactions with our customer support team. Our website also tracks browsing activity, including IP addresses, browser types, and visited pages, to enhance user experience and website performance.
How We Use Your Information
Your data is used solely to improve our services and customer experience. We utilize personal information to process service bookings, communicate appointment updates, and provide customer support. Additionally, we analyze website interactions to optimize performance and user engagement. Your data is never sold or shared with unauthorized third parties, except when necessary for payment processing, service fulfillment, or legal compliance.
Data Security & Protection
We implement advanced security measures to protect your personal information from unauthorized access, loss, or misuse. Our website is secured with encryption technology, firewalls, and secure payment gateways to ensure safe transactions and data storage. While we take every precaution, we advise users to take necessary security steps, such as using strong passwords and safeguarding personal devices, when accessing online services.
Cookies & Tracking Technologies
Our website uses cookies to enhance user experience and improve functionality. These tracking technologies help us analyze traffic patterns, personalize content, and deliver better services. You have the option to disable cookies through your browser settings, although doing so may impact certain website features and performance.
Third-Party Links & External Websites
For your convenience, our website may contain links to third-party sites, including manufacturers, payment gateways, and partner service providers. However, we do not control these external platforms and are not responsible for their privacy policies. We recommend reviewing their terms before providing personal information on third-party websites.
Your Rights & Data Control
As a valued customer, you have the right to access, update, or request the deletion of your personal information. You can opt out of marketing communications at any time or request a copy of the data we hold about you. If you wish to exercise your rights or have concerns about data usage, feel free to reach out to our team for assistance.
Privacy Policy Updates
We periodically update our Privacy Policy to reflect changes in legal requirements and business practices. Any modifications will be posted on our website, and your continued use of our services signifies acceptance of the revised policy. We encourage users to check this page regularly for updates.
Contact Us
If you have any questions about our Privacy Policy, data security, or your personal information, please contact us.At FC Air Con & Refrigeration, we prioritize your privacy and work tirelessly to maintain the security of your information while delivering top-tier air conditioning and refrigeration services.